Support
Help with your account and using Shot Bonus.
support@shotbonus.comShot Bonus / Help
Shot Bonus · Help Centre
Account questions, membership information and the next step. Start with an answer below, or open a request with the right team.
Find an answer
6 topics
Creating a Shot Bonus account is free. It lets you save your sporting interests and use the account features available to you. It does not start a paid membership, enter a competition or approve a reward.
Open your accountThe announced monthly membership is US$7.99 in both the United States and Canada, billed in USD. Applicable tax is shown before payment when enrollment is available. Free account access is separate from paid membership. See the membership page for current availability and benefit details.
View membership optionsOpen your claims to see the recorded status and any action requested from you. The accepted campaign terms explain the evidence and eligibility requirements. Sending proof or receiving approval does not mean a reward has been paid or delivered. A support message does not submit or replace a claim.
How claims workNo. Saving an event keeps it in your account. Use the organiser’s official event or registration link to check entry requirements and availability. Calendar downloads are snapshots and do not update automatically.
Explore the calendarYou can manage your account preferences in your account. The Privacy Notice explains how Shot Bonus uses personal information and gives the contact details for privacy requests.
Read the Privacy NoticeContact Sponsors for partnership enquiries and Events for organiser correspondence or calendar corrections. Include the event name or partnership reference so the appropriate department can follow up.
Find the right departmentDepartments
Each department has its own address. Reply in the original conversation so the team has the context.
Help with your account and using Shot Bonus.
support@shotbonus.comMembership billing questions and financial administration.
accounts@shotbonus.comQuestions about rewards and supporting correspondence. Submit claims through your claims page.
rewards@shotbonus.comOrganiser enquiries, event information and calendar corrections.
events@shotbonus.comNew partnerships and existing sponsor correspondence.
sponsors@shotbonus.comNot sure where to start? Ask us to direct your enquiry.
hello@shotbonus.comMembers
Wear the brands. Get rewarded. Ask about membership, claims, points, perks, the store, or events.
Answers come from Shot Bonus sources. I cannot approve a claim or promise a reward.
Customer support
A free Shot Bonus account is enough to ask for help. Competition claims stay in Claims.
Checking your account…