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Shot Bonus · Help Centre

Help when you need it.

Account questions, membership information and the next step. Start with an answer below, or open a request with the right team.

Find an answer

Common questions

6 topics

Your accountIs creating an account the same as buying membership?

Creating a Shot Bonus account is free. It lets you save your sporting interests and use the account features available to you. It does not start a paid membership, enter a competition or approve a reward.

Open your account
Membership & billingWhat does the monthly membership cost?

The announced monthly membership is US$7.99 in both the United States and Canada, billed in USD. Applicable tax is shown before payment when enrollment is available. Free account access is separate from paid membership. See the membership page for current availability and benefit details.

View membership options
Claims & rewardsHow do I check a competition claim?

Open your claims to see the recorded status and any action requested from you. The accepted campaign terms explain the evidence and eligibility requirements. Sending proof or receiving approval does not mean a reward has been paid or delivered. A support message does not submit or replace a claim.

How claims work
Events & registrationDoes saving an event register me for the competition?

No. Saving an event keeps it in your account. Use the organiser’s official event or registration link to check entry requirements and availability. Calendar downloads are snapshots and do not update automatically.

Explore the calendar
Privacy & preferencesWhere can I manage my preferences or ask about my information?

You can manage your account preferences in your account. The Privacy Notice explains how Shot Bonus uses personal information and gives the contact details for privacy requests.

Read the Privacy Notice
Partners & organisersWho handles sponsorship or event enquiries?

Contact Sponsors for partnership enquiries and Events for organiser correspondence or calendar corrections. Include the event name or partnership reference so the appropriate department can follow up.

Find the right department

Departments

Contact the right team

Each department has its own address. Reply in the original conversation so the team has the context.

Rewards

Questions about rewards and supporting correspondence. Submit claims through your claims page.

rewards@shotbonus.com

Members

Ask the club

Wear the brands. Get rewarded. Ask about membership, claims, points, perks, the store, or events.

Answers come from Shot Bonus sources. I cannot approve a claim or promise a reward.

  1. Ask a question, or talk to a person if you already know what you need.

Customer support

Your conversations

A free Shot Bonus account is enough to ask for help. Competition claims stay in Claims.

Checking your account…